Daily Connexion takes its responsibilities under data protection legislation very seriously and respects the privacy of our customers. This Policy aims to clearly tell you how we use your personal data and how we ensure it is kept secure.
Please note that our Services may contain links to other services and websites that are owned and operated by third parties. These services will have their own privacy policies which you should review if you choose to visit these services or websites. We are not responsible for the privacy practices of third parties.
TYPES OF INFORMATION WE MAY COLLECT ABOUT YOU
We collect both personal and anonymous data when you send us information or use one of our Services. Personal data is that which can personally identify you, such as name and email address. Anonymous data is that which cannot identify you and which is typically used in aggregate to better understand our customers.
HOW WE COLLECT YOUR PERSONAL DATA
We collect data when you interact with one of our Services, for example when you browse our websites, when you register with us or when you subscribe to our newsletter and when you engage with us and our email correspondence.
SPECIFIC DETAILS OF THE INFORMATION WE MAY COLLECT
Information you provide – in completing forms on our websites such as registering for an account, or subscribing for our newsletter, we will receive various pieces of personal data such as your name and other information such as your postal address, e-mail address, telephone number, etc to process your request. Only relevant information will be used by us or to fulfil the service requested and potentially communicate with you on any concerns arising to the provision of the service in general.
Information about your device or system – in using one of our Services we may collect information about the device you are using, such as the operating system, your browser type, the URL of the previous website you visited, your ISP and unique device identifiers which allow us to recognise you next time you visit to provide you with a personal experience. We use analytic and reporting technologies to record and collect data from you. This information, such as your browser type, the URL of the previous website you visited, your ISP, operating system, cannot be easily used to personally identify you. We may use partners to help manage, monitor and optimise our Services to help us measure the effectiveness of our advertising, communications and how visitors use the Services.
HOW WE USE THE INFORMATION COLLECTED
We usually use your information to:
- Facilitate the creation of and securing your user account;
- Define you as a user in our system;
- Providing, customizing and improving the services;
- Provide feedback and user base demographics of third parties listed on websites or services;
- To communicate with you about your use of the services for your benefit;
- Development of new products and services,
- Tracking the use of websites and services;
- Personalize the ads you view and recommend content;
- Backup our systems and enable emergency recovery;
- Fulfilment of your inquiries and providing customer support;
- Send newsletters, surveys, offers and promotional materials related to the services and your user preferences and behaviours.
- Defend, investigate, prevent and potentially take action against possible fraudulent, unauthorised or unlawful activities;
- To respond to claims that the content of the website is inauthentic, false or otherwise violates the rights of third parties;
- Respond to your enquiries for customer service;
- Protect our rights and the rights of other users;
LAWFUL BASIS FOR PROCESSING PERSONAL INFORMATION
Our lawful basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.
However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect vital interests.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.
If you have questions about or need further information concerning the lawful basis on which we collect and use your personal information, please contact us.
In specific circumstances we rely on the lawful basis of consent and legal obligation to hold your personal data or disclose it by law.
HOW WE KEEP YOUR DATA SAFE AND SECURE
The security of your personal data is important to us. We follow generally accepted industry standards to protect the personal data submitted to us, both during transmission and once we receive it. When you give your personal data to Daily Connexion we will process that data in accordance with our responsibilities.
We will keep your data safe and secure. To prevent unauthorised access, to maintain data accuracy and to ensure the correct usage of information, we monitor and adjust our physical, electronic and managerial procedures to safeguard and secure your personal data while in our care, or in the care of any outside suppliers with whom we may contract to process your data on our behalf. Any outside suppliers are under strict contractual terms to mirror the security policies that we currently have in place.
All personal data processed by Daily Connexion is processed within the European Economic Area (“EEA”).
We will keep personal data only for as long as we need it to maintain our relationship with our contacts, provide them with the services or information they have requested, to inform our research into the preferences of our customers, to comply with the law, and to ensure we do not communicate with individuals that have asked us not to. When we no longer need the information, we will dispose of it securely, using specialist companies to do this work for us if necessary.
THE RIGHTS OF USERS
Users may exercise certain rights regarding their Data processed by Daily Connexion.
Users have the right to do the following:
Right to obtain a copy of your personal information. You have the right to obtain a copy of the personal information we hold about you.
Right to rectification. You may request that we rectify any inaccurate and/or complete any incomplete personal information. We will then correct out records, and notify any third parties to whom such personal information may have been transmitted as described above.
Right to data portability. You may request a copy of all personal information you have provided to us after which we will transmit those data to another data controller of your choice.
Right to opt-out of marketing communications. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you.
Right to withdraw consent. You may withdraw your consent to the processing of your personal information at any time. Such withdrawal will not affect the lawfulness of processing based on your previous consent. Please note that if you withdraw your consent, you may not be able to benefit from certain service features for which the processing of your personal information is essential.
Right to object to processing. You may request that we stop processing your personal information. Please note you may not be able to benefit from certain service features for which the processing of your personal information is essential.
Right to erasure. You may request that we erase your personal information and we will comply, unless there is a lawful reason for not doing so.
Access their Data. Users have the right to learn if Data is being processed by Daily Connexion, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, Daily Connexion will not process their Data for any purpose other than storing it.
Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from Daily Connexion.
Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.
We use appropriate technical and organisational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. In particular, we:
- hold personal information in secure facilities and where the information is held electronically, on secure servers.
- use encrypted transmission links whenever we can.
- use other safeguards such as firewalls, authentication systems (e.g., passwords), and access control mechanisms to control unauthorised access to systems and data.
- regularly review our information collection, storage and processing practices, including physical security measures, to guard against unauthorised access to systems.
- restrict access to personal information to our employees, contractors and agents who need to know that information in order to process it for us and who are subject to strict contractual confidentiality obligations. Daily Connexion may discipline or terminate individuals who maliciously acquire information, without being entitled to its access.
Once customer information is no longer needed, Daily Connexion will take reasonable steps to destroy or de-identify the information as long as Daily Connexion is not required by applicable laws and regulations.
We will take seriously and deal promptly with any accidental or unauthorised disclosure of personal information. We follow the relevant scheme for notifiable data breaches where applicable and when handling accidental or unauthorised disclosures of personal information.
These Terms will apply to your use of Daily Connexion until your access to Daily Connexion is terminated by either you or us.
You may terminate your use of Daily Connexion, or any of the services accessible therein, at any time including if we have told you about an upcoming change to all or part of Daily Connexion or these Terms which you do not agree to.
We may suspend or terminate your access to your account or any or all of Daily Connexion:
- if we undertake maintenance or support Daily Connexion;
- to make changes to Daily Connexion as notified by us to you;
- if we reasonably believe that you have breached these Terms;
- if your use of Daily Connexion creates risk for us or for other users of Daily Connexion, gives rise to a threat of potential third party claims against us or is potentially damaging to our reputation;
- if you fail to use Daily Connexion for a prolonged period;
- if such suspension or termination is required due to Applicable Laws; or
- to the extent permitted by applicable laws and regulations, for any other reason in our sole and absolute discretion,
and where reasonably practicable, we will give you advance notice of any suspension or termination.
AVAILABILITY OF OUR SERVICES
Our Services may be interrupted, including for maintenance, repairs, upgrades, or network or equipment failures. We may discontinue some or all of our Services, including certain features and the support for certain devices and platforms, at any time. Events beyond our control may affect our Services, such as events in nature and other force majeure events.
ACCEPTANCE OF THESE TERMS
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
ENQUIRIES AND FURTHER DETAILS
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information please contact us at www.dailyconnexion.com